Emergency Care

Terrebonne General Medical Center provides its community with a comprehensive experienced staff prepared to handle various types of emergency situations. Not only does TGMC provide traditional emergency treatment, but also offers a Fast Track Area within the emergency department to treat those less critical patients.

Emergency Treatment

Each year, more than 50,000 patients receive advanced emergency care in TGMC's Level III Emergency Department. Staffed 24-hours by board-certified emergency medicine physicians and highly trained emergency department nurses, this is the first line of treatment for sudden illness or injuries.

There are lots of factors involved in treating emergency cases. That's why we've developed a triage system to help us see all our patients as quickly as possible. Naturally, the most serious cases are seen first.

Frequently Asked Questions

Here are some of the most frequently asked questions about emergency treatment:

  • Why are some patients seen before others that were there before them? No two emergency cases are the same. It is our duty to see the most serious cases first. That's where triage comes in.
  • What is triage? Triage is a method of determining the seriousness of each case that comes into the Emergency Department. Our triage nurse will see each patient that comes in and assess his/her need to see the physician. The patients are then put in order and are seen as bed space becomes available.
  • Is there anything I should do before I come into the TGMC's Emergency Department? If time and circumstances allow, it's advisable to call your family physician before coming. If not, you will probably be seen by a qualified emergency physician. It's also important to bring information such as medications you might be taking, your past medical history, and copies of any recent x-rays and lab work you may possess.

Get the Right Care, at the Right Place

TGMC is dedicated to providing exceptional care for its patients. To help provide quicker, quality service, we encourage patients to seek care at the right place.

If you are experiencing a medical emergency, please call 9-1-1 or visit the TGMC Emergency Department. For minor health ailments or common illnesses, please see other treatment options TGMC provides. Click here to learn more. 

Insurance Policy

The Emergency Department is designed to provide emergency services. If your case is considered non-emergency, financial arrangements will be discussed, including a verifiable insurance card. In the absence of a verifiable insurance card, a deposit may be required. If your insurance is later verified, your deposit will be returned or applied to any outstanding debts owed to Terrebonne General.

Locate a TGMC Emergency Room Physician here.

For more information please call