Joint Commission

Joint Commission

At Terrebonne General Medical Center we are committed to providing exceptional healthcare with compassion and we encourage patients to be active participants in their own healthcare. The more you know about healthcare, the healthier both you and your family can be. It is important to speak up, ask your nurse or physician questions, and stay informed about the healthcare you are receiving.

The Joint Commission together with the Centers for Medicare and Medicaid Services have provided several short animated clips that explain the importance of taking a role in preventing healthcare errors and becoming active, involved and informed participants on the healthcare team. Pleas click below on the brief animations to learn how to become more active in your own healthcare.

For more information please call (985) 873-4141.

Speak Up: Prevent Errors in Your Care

See the first in a series of new animated Speak Up™ videos that encourage patients to speak up and be active participants in their health care.

Speak Up: Prevent the Spread of Infection

See the second in The Joint Commission's series of animated Speak Up™ videos, this one on infection control. Be sure to share this new video with your family and friends! The cast of characters in the infection control video encounter situations where they have to "speak up" in everyday life, such as asking others to wash their hands before preparing food, asking co-workers to stay home when they're sick, and encouraging others to get a flu shot to prevent the spread of illness.

Speak Up: Take Medication Safely

See the third in The Joint Commission's series of animated Speak Up™ videos, this one on taking medication safely. The cast of characters encounter everyday situations where they have to read instructions, ask for directions and inspect labels, just like you do for medications to make sure you take them safely. Be sure to share this new video with your family and friends!

Speak Up: At the Doctors Office

See the fourth in The Joint Commission's series of animated Speak Up™ videos, this one on going to the doctor's office. You'll meet Marge Popple, who learns why it's important to write down questions about her health, share a list of medications with the doctor, and fully understand everything that is explained during medical checkups.

Speak Up: Kid Power!

See the fifth in The Joint Commission's series of animated Speak Up videos, this one especially for children going to the hospital. Marco, as Captain Speak Up, helps em"power" Cara, so she feels confident asking her doctor questions. "Speak Up: Kid Power!" emphasizes that children have the right to ask questions and voice their concerns if they don't understand something.