Visitor Information

Visitor Information

Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at Terrebonne General Medical Center, and in order to enhance the quality of care, specific visiting hours and regulations have been established for each division or unit.

General Visitation:

General Visitation is from 5 a.m. to 8 p.m. 7 days a week, unless special instructions are given by the attending physician.

Intensive Care/Critical Care (ICU/CCW):

8:30 a.m. to 9:30 a.m.
12:30pm to 1:30 p.m.
5 p.m. to 6 p.m.
8:30 p.m. to 9 p.m.

The Health and Rehabilitation Center:

Monday through Friday 4 p.m. to 8 p.m.
Saturday Noon to 8 p.m.
Sunday 8 a.m. to 8 p.m.

Labor and Delivery and Post-Partal Visitation

  • During your stay in Labor and Delivery, two adults may be in your labor room with you for support, encouragement and coaching.
  • “Big Sisters and Brothers” (accompanied by a responsible adult) may visit during your labor, and are the only minor children under 12 years old allowed. We discourage children remaining for the entire labor and delivery process; however, following a normal delivery, your children may return to visit. We follow the hospital guidelines for no children under the age of 12 on the nursing units, except for siblings. Children (including siblings) may not spend the night.
  • Three visitors, chosen by the patient, will be allowed to stay during a vaginal delivery.
  • Two visitors, chosen by the patient, will be allowed to stay during a cesarean delivery under epidural or spinal anesthesia. No visitors are allowed to attend a general cesarean delivery.
  • No visitors are allowed to come and go during a delivery. Deliveries are closed to visitor traffic.
  • Please be aware that it is always up to the medical staff’s judgment to ask visitors to leave at any time during a delivery, for the health and welfare of the patient and infant.
  • Following a vaginal delivery, we recommend no more than four visitors at a time to visit with you and your infant, and we stress good hand washing. Again, only the infant’s sisters and brothers are allowed to visit during the post-partal period.
  • Following a cesarean section under epidural or spinal anesthesia, you may have your newborn and one visitor with you during the first hour of your recovery period.
  • Following a cesarean section under general anesthesia, your infant will go to the nursery for your family to view through the nursery windows. You will recover for at least one hour, before visitors will be allowed in the room.
  • Please be aware that your health is our main priority during your recovery period, and guests may be asked to leave at any time.
  • Once the recovery period has ended, general visitation will resume and one adult may stay overnight. All other guests and children will be asked to leave when visitation hours end.

Visiting Regulations

Visitors for patients in any area are subject to certain general regulations.

  • Keep visits brief for the well-being of the patients.
  • Please adhere to the No Smoking regulations.
  • Plants, flowers, and balloons should be limited to three feet in height.
  • Only two visitors are permitted in the patient’s room at the same time.
  • Visitors are not permitted to sleep in empty beds in semi-private rooms or any lobby areas.

Gifts for Patients

Visitors should check with the patient's assigned nurse before bringing gifts of food or drink to patients. Generally, visitors should check with the nurse to make sure their gift is appropriate. In the Intensive Care and Critical Care, please check with the nurse manager regarding any gifts for patients.

Parking

Parking for patients and visitors is available in the lot directly across from the hospital main entrance on the corner of Liberty and Main and in the parking garage located off Belanger Street. Parking is available 24 hours a day, seven days a week. All parking at Terrebonne General Medical Center is free. Patients and visitors are cautioned not to park in reserved areas or certain designated areas. Please be sure to lock your car. To request assistance or a security escort to your car, you may call the Operator at extension 0.

Gift Shop

The Gift Shop is located in the front lobby. The shop has gift items, jewelry, magazines, greeting cards, candy, toiletries, balloons, and plants. Call extension 4004 for additional information.

Waiting Areas

There are specifically designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of the patients in the critical care unit, the emergency department and surgery. During certain hours, a hostess in on duty in certain waiting rooms to keep family members informed about the progress of the patient and to assist with any questions.

Chapel

The chapel is located in the Women's Center. Visitors of all faiths are welcome to visit the chapel for prayer and meditation. It is open for patients and visitors at all hours of the day and night. Catholic services are held Monday – Friday at 12:05 p.m. Please call extension 4143 for any religious needs.

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