Terrebonne General Medical Center provides its community with a comprehensive experienced staff prepared to handle various types of emergency situations. Not only does TGMC provide traditional emergency treatment, but also offers a Fast Track Area within the emergency department to treat those less critical patients.
Each year, more than 36,000 patients receive advanced emergency care in TGMC's Level II Emergency Department. Staffed 24-hours by board-certified emergency medicine physicians and highly trained emergency department nurses, this is the first line of treatment for sudden illness or injuries.
There are lots of factors involved in treating emergency cases. That's why we've developed a triage system to help us see all our patients as quickly as possible. Naturally, the most serious cases are seen first.
Frequently Asked Questions
Here are some of the most frequently asked questions about emergency treatment:
Why are some patients seen before others that were there before them?
No two emergency cases are the same. It is our duty to see the most serious
cases first. That's where triage comes in.
What is triage?
Triage is a method of determining the seriousness of each case that comes into
the Emergency Department. Our triage nurse will see each patient that comes in
and assess his/her need to see the physician. The patients are then put in order
and are seen as bedspace becomes available.
Is there anything I should do before I come into the TGMC's Emergency
If time and circumstances allow, it's advisable to call your family physician
before coming. If not, you will probably be seen by a qualified emergency
physician. It's also important to bring information such as medications you
might be taking, your past medical history, and copies of any recent x-rays and
lab work you may possess.
The Emergency Department is designed to provide emergency services. If your case
is considered non-emergency, financial arrangements will be discussed, including
a verifiable insurance card. In the absence of a verifiable insurance card, a
deposit may be required. If your insurance is later verified, your deposit will
be returned or applied to any outstanding debts owed to Terrebonne General.