Emergency Medicine
Terrebonne General Medical Center provides its community with a comprehensively
trained and experienced staff prepared to handle various types of emergency
situations. We take pride in being the only Emergency Care Center in our
community that provides not only traditional emergency treatment, but also
a Fast Track Area.
Emergency Treatment
Each year, more than 36,000 patients receive advanced emergency care in TGMC's
Level II Emergency Department. Staffed 24-hours by board-certified emergency
medicine physicians and highly trained emergency department nurses, this is the
first line of treatment for sudden illness or injuries.
There are lots of factors involved in treating emergency cases. That's why
we've developed a triage system to help us see all our patients as quickly as
possible. Naturally, the most serious cases are seen first.
Frequently Asked Questions
Here are some of the most frequently asked questions about emergency treatment:
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Why are some patients seen before others that were there before them?
No two emergency cases are the same. It is our duty to see the most serious
cases first. That's where triage comes in.
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What is triage?
Triage is a method of determining the seriousness of each case that comes into
the Emergency Department. Our triage nurse will see each patient that comes in
and assess his/her need to see the physician. The patients are then put in
order and are seen as bedspace becomes available.
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Is there anything I should do before I come into the TGMC's Emergency
Department?
If time and circumstances allow, it's advisable to call your family physician
before coming. If not, you will probably be seen by a qualified emergency
physician. It's also important to bring information such as medications you
might be taking, your past medical history, and copies of any recent x-rays and
lab work you may possess.
Insurance Policy
The Emergency Department is designed to provide emergency services. If your
case is considered non-emergency, financial arrangements will be discussed,
including a verifiable insurance card. In the absence
of a verifiable insurance card, a deposit may be required. If your insurance is
later verified, your deposit will be returned or applied to any outstanding
debts owed to Terrebonne General.