Terrebonne General Medical Center (TGMC) honors Theresa Rome, as the November Employee of the Month. Theresa, a TGMC employee for 30 years, works in the Patient Financial Services department as an analyst and nurse auditor.
In an effort to recognize outstanding employees, TGMC names an Employee of the Month. The Employee of the Month recipients demonstrate outstanding and constant commitment to the wellbeing of our patients, their extended families and staff. The Employee of the Month also makes it a priority to live TGMC’s mission of providing exceptional healthcare with compassion.
Theresa’s primary job responsibility is to ensure that TGMC offers the most competitive pricing for its patients. She manages a complex billing database and during the recent implementation of EPIC, the electronic medical record system, Theresa had to convert the former pricing system to the new. She embraced the challenge, working with different organizations and vendors to ensure that TGMC had everything in place for the go-live. She graciously worked on her days off, during after-hours and with her dedication, the database was seamlessly launched.
After working at TGMC for nearly three decades, Theresa says she enjoys, “the challenge, the autonomy, the comradery, and the teamwork. TGMC team members are always trying to be the best in quality and compassion toward each other and toward our extended family, our patients. From the entrance to bedside to finances, we strive to do to what is right and best to make their often challenging experience an outstanding adventure on their life journey. We grow from them and they grow from us.”
Theresa is an essential member to the TGMC family. She is known for her proactive work ethic, kind heart, and genuine personality.
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