Terrebonne General Medical Center (TGMC) honors Mary Griffin as the February Employee of the Month. Griffin is a Central Cashier in the Revenue Integrity Department at TGMC.
In an effort to recognize outstanding employees, TGMC names an Employee of the Month. Our Employees of the Month show an outstanding constant commitment to the wellbeing of our patients, staff and extended families, and through their participation in the personal journeys they have with them. The employee of the month also makes it a priority to live out the TGMC mission of providing exceptional healthcare with compassion.
Griffin has been a true asset to Patient Financial Services for 20 years. She is an outstanding, engaged employee who goes out of her way to ensure each patient that comes through the Cashier’s Office has a pleasant experience at TGMC; her constant smile and positive attitude go a long way with the patients. Griffin is always eager to learn and take on new responsibilities.
Griffin routinely offers to assist patients getting to their destination if they need assistance. In one of many instances, Griffin escorted an elderly gentleman to the Emergency Department because he did not want a wheelchair, even though she felt he needed assistance and someone to talk to. Griffin also communicates regularly with a patient in China, to ensure payments are arranged each month. These are outside the scope of normal job duties, but she takes it upon herself to provide outstanding customer service.
Griffin is a very compassionate person that is always willing to help others, no matter what the circumstances. In addition, Griffin greets every person with a smile and friendly welcome every time they walk into the PFS office and always goes the extra mile to provide exceptional healthcare with compassion.
“I am surprised and honored because so many employees are worthy,” said Griffin. “I am thankful to my coworkers who know me too well.”
Pictured: Mary Griffin
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