Terrebonne General Medical Center (TGMC) is proud to recognize Kerrie Redmond, BSN, RNC-OB, Women’s Health Center Director, for her induction as a Louisiana Action Coalition Nurse Leader Institute Fellow.
The Louisiana Action Coalition designs patient care and safety goals and objectives for nurses across the state and empowers nurses to refine their leadership skills.
Redmond worked with leaders at TGMC on implementing a new quality initiative to implement bedside shift reporting on select hospital units, including the Women’s Health Center. Goals for the program included bettering communication at shift change, improving patient satisfaction, involving the patient and family in their care and increasing staff accountability and teamwork. The progressive results showed improvement in communication among care teams, established accountability for quality care and earned the Women’s Center a top score in the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient satisfaction ranking.
Redmond is responsible for the operational, fiscal and clinical managerial direction of TGMC’s Labor and Delivery, Maternal Newborn, Level III NICU, and Women’s and Children’s units. She has been on staff at TGMC for 22 years.
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